Hannah SE13 “5!!! the service has been outstanding. From the first contact with the company i have felt reassured and confident that my bed bug problem would be efficiently dealt with. Engineers arrived on schedule to all appointments and were very personable, friendly and reassuring. I have had every panicked phone call answered in a timely manner, no matter how many ‘freaked out’ texts i sent – i always received an answer or a call – and no one made me feel silly for panicking.The problem was dealt with quickly and has been 100% efficient as Alfie the sniffer dog has today confirmed. I was given excellent ‘how to avoid bringing the bed-bug-buggers home’ for future holidays / work trips etc and also advice for vintage shopping and suspect flea market purchases etc.”
Freddie Sw11 “Dear Claire, I would like to thank you and Peter for your help and excellent work. Peter has been extremely helpful (and patient!)and has kindly answers all the questions I had (and they were many!) You have also been very friendly and helpful when I first contacted you on the phone. Please pass my thanks and regards to Peter and to lovely Alfie”.
Cassie WC2H “First of all i want to Thank you for everything . Everything is all right now we can’t see any of them . All the questions were answered service was very professional either office and engineer i guess the problem is solved so thank you very much .”
Steven N1 “Pete the engineer was superb, dedicated to his job and took great care in answering the barrage of questions that we put to him. Nothing was too much trouble. On phoning the office we also had our questions patiently answered by Claire. We feel you are a very caring company.”
Natalia HA5 “Really friendly guy and efficient. Felt very reassured by the process and very happy with your 6 month guarantee, that’s the main reason I chose you, apart from the dog! The only thing I would have liked done differently was that I left the technician in the house to put the chemicals down. He said he was going to have a good look at my mattress for any eggs etc. I would have appreciated an email with the results feedback to me, as I was reassured by the fact he didn’t find any, but I had to chase that info myself. Only a very small thing, very happy with the service and fingers crossed bedbug free!”
Jane N4 “The service we received was Excellent. Our engineer Pete was extremely knowledgeable and answered all my questions. I would Most certainly recommend to a friend. Thinking we had bedbugs was traumatic, particularly because I’m not well at present. Pete was brilliant in all ways. He was knowledgeable, patient, reassuring and had what I can only describe as a wonderful ‘bedside manner’! The relief when we got the all clear was enormous and I can imagine how much people who do have an infestation would benefit from Pete’s caring and professional approach. Thanks to you all for a wonderful service. ”
Susan, ME20 “Trust K9 were professional and answered any questions I had around the dog search and treatment, I would definitely use them again and recommend to any other business.” Daniela, London Hotel “We were completely satisfied with the service. Our technician was extremely thorough, very knowledgeable and caring. He made us feel at ease and answered every question we had. He was fantastic. We would 100% recommend your company to anyone who had problems. We will definitely use you when we eventually move house next year to do a heat treatment before we move in.Thank you.”
David and Alison, HA1 “Mark and Lola came to do a dog search of our house on Wednesday. We were very relieved that Lola didn’t find any bedbugs in our house. Mark was very friendly and helpful. We hope not to ever need your services again, but if we do we will definitely call back. ” Mrs. Latham, Maida Vale (Residential Customer)